This policy explains how refunds, returns, and quality cases are handled for Ready-to-Wear Uniforms and Custom Uniform orders from Retailers.<\/p>\n\n\n\n
Ready-to-wear items may be returned or refunded within 14 days, provided that the item has not been branded, embroidered, altered, used, washed, damaged, or customized in any way.<\/p>\n\n\n\n
Once an item is branded, embroidered, or customized for the customer, it cannot be returned or refunded unless there is a confirmed manufacturing defect.<\/p>\n\n\n\n
Items with embroidery, logos, names, branding, special markings, or customer-specific customization are made specifically for that order. These items are not eligible for refund or return except in cases of confirmed manufacturing defects.<\/p>\n\n\n\n
For custom uniform orders, deposits are used to start order preparation, fabric sourcing, materials, and production planning. Once Retailers has purchased fabric or order-specific materials, the deposit is non-refundable.<\/p>\n\n\n\n
If production has moved to cutting or manufacturing, cancellation becomes more restricted because the materials and work are already dedicated to the customer\u2019s order.<\/p>\n\n\n\n
Retailers is responsible for genuine manufacturing or quality issues. Any reported issue must be inspected by our team to confirm whether the issue is related to manufacturing quality or to misuse, incorrect handling, washing, storage, wear and tear, or customer-side damage.<\/p>\n\n\n\n
If the inspection confirms a manufacturing defect, Retailers will handle the case appropriately through repair, replacement, correction, or another suitable solution depending on the order and issue.<\/p>\n\n\n\n
To request a return, refund review, or quality inspection, please contact Retailers with your order details, product photos, and a clear description of the issue.<\/p>","protected":false},"excerpt":{"rendered":"
Refund and Returns Policy This policy explains how refunds, returns, and quality cases are handled for Ready-to-Wear Uniforms and Custom Uniform orders from Retailers. Ready-to-Wear Uniforms Ready-to-wear items may be returned or refunded within 14 days, provided that the item has not been branded, embroidered, altered, used, washed, damaged, or customized in any way. Once […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"\n